1. Acceptance of Terms
These Terms and Conditions ("Terms") govern your access to and use of www.drhayleycrain.com (the "Website"), operated by Dr. Hayley Crain ("we," "us," or "our"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Website.
We reserve the right to modify these Terms at any time. Changes take effect immediately upon posting. Your continued use of the Website after changes are posted constitutes acceptance of the modified Terms.
2. Nature of Services — Educational Content Only
IMPORTANT DISCLAIMER: This Website is an educational platform only. All content, courses, articles, videos, downloadable materials, and other resources provided through this Website are for general educational and informational purposes only.
This Website does NOT provide:
No therapist-client, doctor-patient, or other professional-client relationship is created by your use of this Website or any of its content. The educational content on this Website is not a substitute for professional advice, diagnosis, or treatment from a qualified professional.
If you are experiencing a mental health emergency, please contact 988 (Suicide and Crisis Lifeline), call 911, or go to your nearest emergency room.
3. User Accounts
To access certain features of the Website, you may be required to create an account. When creating an account, you agree to:
We reserve the right to suspend or terminate your account at our sole discretion if we believe you have violated these Terms.
4. Purchases, Payments, and Refunds
4.1 Purchases
We may offer courses, digital products, memberships, or other educational materials for purchase through the Website. All prices are listed in U.S. dollars unless otherwise indicated. We reserve the right to change pricing at any time without prior notice, though changes will not affect orders already completed.
4.2 Payment Processing
All payments are processed through secure third-party payment processors. We do not store your complete credit card or payment information on our servers. By making a purchase, you represent that you are authorized to use the payment method provided.
4.3 Refund Policy
Due to the digital nature of our educational products, all sales are generally final. However, we may offer refunds on a case-by-case basis at our sole discretion. If you are dissatisfied with a purchase, please contact us at hello@drhayleycrain.com within 14 days of purchase. We will review your request and respond within a reasonable timeframe.
5. Intellectual Property
All content on this Website, including but not limited to text, graphics, logos, images, audio, video, course materials, worksheets, downloadable resources, and software, is the exclusive property of Dr. Hayley Crain or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its content for personal, non-commercial, educational purposes only. You may not:
6. User Conduct
When using the Website, you agree not to:
7. User-Generated Content
If you submit, post, or share content on the Website (e.g., comments, reviews, forum posts), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, adapt, publish, and display such content in connection with the Website and our educational services.
You represent and warrant that you own or have the right to submit any content you provide and that such content does not violate the rights of any third party.
We reserve the right to remove any user-generated content at our sole discretion, without notice, for any reason.
8. Disclaimer of Warranties
THE WEBSITE AND ALL CONTENT, MATERIALS, AND SERVICES PROVIDED THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that:
The educational content on this Website reflects the opinions and knowledge of the author at the time of publication. Educational information may become outdated as research evolves. We do not guarantee any specific outcomes or results from using our educational materials.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DR. HAYLEY CRAIN, INCLUDING ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES, SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE WEBSITE, ITS CONTENT, OR ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE WEBSITE.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE WEBSITE EXCEED THE AMOUNT YOU PAID TO US, IF ANY, IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
10. Indemnification
You agree to indemnify, defend, and hold harmless Dr. Hayley Crain and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from:
11. Third-Party Links
The Website may contain links to third-party websites, services, or resources that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that we are not responsible or liable for any damage or loss caused by or in connection with your use of any third-party websites.
12. Termination
We may terminate or suspend your access to the Website at any time, without prior notice or liability, for any reason, including if we believe you have violated these Terms. Upon termination, your right to use the Website will cease immediately. All provisions of these Terms that by their nature should survive termination shall survive, including intellectual property provisions, warranty disclaimers, indemnity, and limitations of liability.
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.
Any dispute arising out of or relating to these Terms or your use of the Website shall first be attempted to be resolved through good-faith negotiation. If negotiation is unsuccessful, the dispute shall be resolved through binding arbitration administered in accordance with the rules of the American Arbitration Association (AAA). The arbitration shall take place in California, and the arbitrator's decision shall be final and binding.
You agree that any dispute resolution proceedings will be conducted on an individual basis and not in a class, consolidated, or representative action.
14. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.
15. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Dr. Hayley Crain regarding your use of the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral.
16. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Dr. Hayley Crain
Email: hello@drhayleycrain.com
Website: www.drhayleycrain.com
These Terms and Conditions ("Terms") govern your access to and use of www.drhayleycrain.com (the "Website"), operated by Dr. Hayley Crain ("we," "us," or "our"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Website.
We reserve the right to modify these Terms at any time. Changes take effect immediately upon posting. Your continued use of the Website after changes are posted constitutes acceptance of the modified Terms.
2. Nature of Services — Educational Content Only
IMPORTANT DISCLAIMER: This Website is an educational platform only. All content, courses, articles, videos, downloadable materials, and other resources provided through this Website are for general educational and informational purposes only.
This Website does NOT provide:
- Therapy, psychotherapy, or counseling of any kind
- Clinical psychological services or psychological assessments
- Mental health treatment or diagnosis
- Family support services or family therapy
- Medical advice or healthcare services
- Crisis intervention or emergency mental health services
No therapist-client, doctor-patient, or other professional-client relationship is created by your use of this Website or any of its content. The educational content on this Website is not a substitute for professional advice, diagnosis, or treatment from a qualified professional.
If you are experiencing a mental health emergency, please contact 988 (Suicide and Crisis Lifeline), call 911, or go to your nearest emergency room.
3. User Accounts
To access certain features of the Website, you may be required to create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information during registration.
- Maintain and promptly update your account information to keep it accurate.
- Maintain the security and confidentiality of your login credentials.
- Accept responsibility for all activities that occur under your account.
- Notify us immediately of any unauthorized use of your account.
We reserve the right to suspend or terminate your account at our sole discretion if we believe you have violated these Terms.
4. Purchases, Payments, and Refunds
4.1 Purchases
We may offer courses, digital products, memberships, or other educational materials for purchase through the Website. All prices are listed in U.S. dollars unless otherwise indicated. We reserve the right to change pricing at any time without prior notice, though changes will not affect orders already completed.
4.2 Payment Processing
All payments are processed through secure third-party payment processors. We do not store your complete credit card or payment information on our servers. By making a purchase, you represent that you are authorized to use the payment method provided.
4.3 Refund Policy
Due to the digital nature of our educational products, all sales are generally final. However, we may offer refunds on a case-by-case basis at our sole discretion. If you are dissatisfied with a purchase, please contact us at hello@drhayleycrain.com within 14 days of purchase. We will review your request and respond within a reasonable timeframe.
5. Intellectual Property
All content on this Website, including but not limited to text, graphics, logos, images, audio, video, course materials, worksheets, downloadable resources, and software, is the exclusive property of Dr. Hayley Crain or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its content for personal, non-commercial, educational purposes only. You may not:
- Reproduce, distribute, modify, create derivative works of, publicly display, or publicly perform any content from this Website without prior written permission.
- Share, resell, or redistribute purchased course materials, downloads, or other digital products.
- Use any content from this Website for commercial purposes, including training other professionals, without explicit written authorization.
- Remove, alter, or obscure any copyright, trademark, or other proprietary notices.
6. User Conduct
When using the Website, you agree not to:
- Use the Website for any unlawful purpose or in violation of any applicable laws or regulations.
- Impersonate any person or entity or misrepresent your affiliation with any person or entity.
- Upload, post, or transmit any content that is defamatory, obscene, harassing, threatening, or otherwise objectionable.
- Attempt to gain unauthorized access to any portion of the Website, other user accounts, or any systems or networks connected to the Website.
- Use automated means (bots, scrapers, crawlers) to access or collect data from the Website.
- Interfere with or disrupt the Website or servers and networks connected to the Website.
- Share login credentials or allow others to access your account.
7. User-Generated Content
If you submit, post, or share content on the Website (e.g., comments, reviews, forum posts), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, adapt, publish, and display such content in connection with the Website and our educational services.
You represent and warrant that you own or have the right to submit any content you provide and that such content does not violate the rights of any third party.
We reserve the right to remove any user-generated content at our sole discretion, without notice, for any reason.
8. Disclaimer of Warranties
THE WEBSITE AND ALL CONTENT, MATERIALS, AND SERVICES PROVIDED THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that:
- The Website will be available at all times or will operate without interruption or error.
- The content on the Website is accurate, complete, reliable, current, or error-free.
- Any defects in the Website will be corrected.
- The Website or its servers are free of viruses or other harmful components.
The educational content on this Website reflects the opinions and knowledge of the author at the time of publication. Educational information may become outdated as research evolves. We do not guarantee any specific outcomes or results from using our educational materials.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DR. HAYLEY CRAIN, INCLUDING ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES, SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE WEBSITE, ITS CONTENT, OR ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE WEBSITE.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE WEBSITE EXCEED THE AMOUNT YOU PAID TO US, IF ANY, IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
10. Indemnification
You agree to indemnify, defend, and hold harmless Dr. Hayley Crain and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from:
- Your use of or access to the Website.
- Your violation of these Terms.
- Your violation of any third-party rights, including intellectual property or privacy rights.
- Any content you submit or post on the Website.
11. Third-Party Links
The Website may contain links to third-party websites, services, or resources that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that we are not responsible or liable for any damage or loss caused by or in connection with your use of any third-party websites.
12. Termination
We may terminate or suspend your access to the Website at any time, without prior notice or liability, for any reason, including if we believe you have violated these Terms. Upon termination, your right to use the Website will cease immediately. All provisions of these Terms that by their nature should survive termination shall survive, including intellectual property provisions, warranty disclaimers, indemnity, and limitations of liability.
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.
Any dispute arising out of or relating to these Terms or your use of the Website shall first be attempted to be resolved through good-faith negotiation. If negotiation is unsuccessful, the dispute shall be resolved through binding arbitration administered in accordance with the rules of the American Arbitration Association (AAA). The arbitration shall take place in California, and the arbitrator's decision shall be final and binding.
You agree that any dispute resolution proceedings will be conducted on an individual basis and not in a class, consolidated, or representative action.
14. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.
15. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Dr. Hayley Crain regarding your use of the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral.
16. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Dr. Hayley Crain
Email: hello@drhayleycrain.com
Website: www.drhayleycrain.com
